Shipping policy
Order Processing & Dispatch
We prepare and dispatch all orders within 2–3 business days after successful payment confirmation, streamlining order handling to ensure customers receive their seafood items in a timely and fresh state.
International Shipping & Delivery Time
Our standard international delivery generally takes 7–13 days to reach most global destinations. Delivery times are estimated and may vary depending on specific shipping areas and local customs clearance progress. You can choose the rush shipping option at checkout if you need faster expedited delivery.
Shipping Cost Calculation & Transparency
Shipping fees are calculated in real time based on your order weight and shipping destination. The exact shipping cost is clearly displayed on the checkout page before payment, with no hidden fees or unexpected additional charges.
Packaging & Shipping Protection
We use high-strength, shockproof and fresh-keeping insulated packaging materials, which are specially designed for seafood products to keep
Delivery Inspection & After-Sales Service
Please inspect the outer packaging carefully upon delivery. If you find packaging damage, leakage or severe deformation, please take photos as evidence, refuse to sign for the parcel, and contact us immediately.
If any product defects are found after signing for delivery, please notify our customer support team within 48 hours. We will verify the issue and provide reasonable return, exchange or other appropriate solutions.
Customer Support
If you have any questions about shipping rules, customs clearance or delivery progress, our support team is always ready to assist you. Feel free to reach out anytime for prompt guidance via email: service@blchspace.shop or phone: +64 27 572 9103.
Thank you for choosing BLAINE CHADWICK! We continually refine our logistics to deliver a faster, safer, and worry-free shopping experience for every customer.